Bike Rentals

Bike Rental Policies

Reservations & Payment

All SXSW bike rentals require a reservation request to be submitted in advance. Reservations are not confirmed until full rental payment is received, adhering to our bike rental policies. Due to limited inventory, bikes cannot be held without payment.

Deposits

A credit card authorization is required at pickup for all rentals.

City Bikes: $200 authorization

Premium City Bikes: $250 authorization

This is not a charge. The authorization will be released upon return of the bike in good condition. In the event of damage, loss, or theft, applicable charges may be applied up to the authorization amount.

Pickup Requirements

At pickup, renters must present:

A valid government-issued photo ID

A credit or debit card in your name

Bikes will not be released without both.

Rental Period & Returns

Bikes must be returned by the agreed-upon return date and time. Late returns may result in additional charges. If you need to extend your rental, please contact us as soon as possible—extensions are subject to availability. Check our bike rental pricing for details on costs.

Locks & Theft Responsibility

Each rental includes a lock. Renters are responsible for properly locking the bike at all times.

Bikes must be locked through the frame (not just a wheel)

Overnight outdoor locking is not permitted

If a bike is stolen, the renter is responsible for the full replacement cost

Please notify us immediately if a bike is lost or stolen.

Damage & Wear

Normal wear is expected. However, renters are responsible for damage resulting from misuse, accidents, neglect, or improper locking. Repair or replacement costs may be charged as needed, in line with our bike rental policies.

Use Restrictions

Bikes may not be sub-rented or loaned to others

Riding while intoxicated is prohibited

Bikes may not be taken outside the Austin area without permission

Helmets & Safety

Helmets are available upon request. While helmet use is strongly encouraged, riding without a helmet is at the renter’s own risk.

Liability

Renters assume all responsibility for injury, loss, or damage incurred during the rental period. By renting a KHS brand city bike, you agree to all terms outlined in our rental waiver.

Questions

If you have questions about availability, sizing, or pickup times, please contact us directly before submitting a reservation request.